The terms & conditions outlined here are in relation to the goods that you purchase from our website: www.clothingbya1.com. Please read all terms & conditions carefully as these regulate the use of our website and the delivery of goods to you from our online shop. By placing an order or/and using our website you agree to be bound by the terms set out below. Our Privacy Statement regarding your personal data provided by you should be read before any orders are placed.

If you have any questions or there is anything that you don’t understand, please don’t hesitate to email us at info@clothingbya1.com or give us a call on 01506 443448

These terms & conditions may be changed at any time without any obligation to notify you of any changes.

Product Information/Descriptions/Prices

Every effort has been made to ensure that all product details, descriptions and prices are correct but we reserve the right to cancel orders if incorrect product information/prices have been published. In the unusual circumstances that this should happen, you will be notified by email as most issues can be resolved without cancelling orders.

We have tried to display the colours of our products as accurately as possible however the colour indicators displayed are for illustrative purposes only as we cannot guarantee that your monitor’s colour display will reflect the colour of the product accurately.

All sizes given are “to-fit” sizes and therefore are approximate measurements. We try to make sure that these are as accurate as possible, however if you require actual measurements drop us a quick email and we will do our best to provide the relevant information.

All items in our online shop are subject to availability. There is a slight delay between placement of orders and order acceptance therefore stock levels may change in this time. If any goods you have ordered are out of stock you will be notified as quickly as possible and you will not be charged for these.

All prices are subject to change and inclusive of VAT (where applicable).

Purchase of Goods

When an order is placed, you will receive a confirmation email from us however our acceptance of the order will not happen until the goods have been dispatched. Upon the dispatch of goods an order complete email will be sent to you.

Please note that once the goods ordered have been confirmed you will be unable to make any further changes to your order therefore customers are advised to check that all items ordered are correct before clicking the checkout confirmation button.

All discounts and special offers will be confirmed by the entry of a promotional code and will be applied at the acceptance of the order and detailed on your customer invoice.

The reason we may refuse an order could be because of:

1. We are unable to obtain authorisation of payment
2. Incorrect product information/prices have been published
3. The product is out of stock or has been damaged

If we should experience any problems processing your order we will notify you as quickly as possible.

We guarantee to take all reasonable precautions within our power to keep all of your order and payment details secure, however if a third party should obtain unauthorised access to your information through no fault of our own we cannot be held liable for any loss that you may suffer.

Delivery Details

• All UK Mainland deliveries are £5.00

• All Northern Ireland deliveries are £11.00

• All UK Islands deliveries are £15.00

We aim to deliver all orders within 5 working days of purchase (excluding weekends and bank holidays) but if there are any delays we will notify you of these as quickly as possible. All goods will be delivered to the billing address of the credit/debit card used for payment unless an alternative UK mainland address (with Royal Mail postcode) is given at the time of order confirmation.

At the time of dispatch we will supply you with a consignment number on your order complete email. You will be able to track your parcel using this number by logging on to the following website:

www.interlinkexpress.com

A signature will be required as proof of order delivery. If you are not at home when our courier attempts to deliver goods a card will be left with a contact telephone number for the depot that goods will be held at, this card will also provide you with a parcel reference number which should be quoted. If you have any problems with delivery please email us at info@clothingbya1.com.