Clothing by a1 are pleased to accept any of the following methods of payment for purchases made at our online store:

Please note: we can only accept one payment type per order.

3D Secure
In the next couple of weeks, we will be making our sute even more secure.
Security it always our highest priority at Clothing by a1, so we have invested in additional security to protect both you (the customer) and us (the supplier) whilst shopping at our store.
3D Secure acts like a Chip & Pin for your online purchases and protects you by asking for a secret password.
The new step within the payment process allows your card issuer the ability to fully authenticate cardholders during the online purchase, reducing the likelihood of fraudulent usage.

FAQ's

Why the need for 3D Secure?
It is always going to be our aim to offer the highest level of security for customers when purchasing on line. We treat your payment security with the highest priority and will soon be implementing Payment Authentication (3D Secure) so that you have peace of mind that your transaction is being dealt with quickly and securely. We will be adopting the industry wide schemes from MasterCard Secure Code and Verified by Visa to ensure that we offer you maximum protection and security while shopping at Clothing by a1.

What is Payment Authentication?
Verified by Visa (VbV) and MasterCard Secure Code (MSC) often referred to as 3D Secure or Payment Authentication, are the latest fraud prevention initiatives launched by the card schemes as a more secure method for authenticating the cardholder at the time of the transaction. Both schemes work in the same way – by using personal passwords, set by you, to add an extra layer of protection when you shop online. Any information that you submit whilst shopping at Clothing by a1 are securely passed to your card issuing bank via our payment issuer (Protx), no information will be captured, stored or viewed on any Clothing by a1 system.

How will I know it works?
(If your card issuer is participating in the 3D secure scheme and you have already enrolled, you will be prompted to enter your password during the transaction process.
If you have not enrolled you should be given the opportunity to join the scheme. Depending on your card issuer you may be able to opt out of the enrolment process).
Once you have passed through the 3D secure process by entering your password correctly, your order number will be generated on screen and a confirmation email sent to you.

What do I do if my card has been used fraudulently?
Please contact your Card Issuer immediately.

How do I Activate my Card?
Most customers register their Visa or MasterCard direct with their card issuing bank. Once your card is activated you will only be prompted for your password when paying with this card in the future with online retailers.
PLEASE NOTE:
None of the information that you enter in this window can be seen or accessed by Clothing by a1.

What if my card is already Activated?
If your card is already registered for payment authentication you simply need to enter your personal password in the secure window when prompted.
PLEASE NOTE:
None of the information that you enter in this window can be seen or accessed by Clothing by a1.

Who do I Contact for Further Information?
You should have received a communication from your card issuing bank explaining the 3D Secure process and inviting you to register your card, if you require more detailed information please contact them direct about 3DSecure and Payment Authentication. You can also visit the Visa or MasterCard websites for further information. If you have a problem with your authentication password it is important that you contact your card issuer(contact number is often found on the back of your card), Clothing by a1 has no input into this process online so will not be able to help with any authentication issues or enquiries.